Formal surveys or
dialogue? With
eConsult you decide
You can and should
use both

Consultation tends to be formal, "top down"

Structure is important and necessary. There needs to be organised, work-flow processes. In addition, however, it can often be important to have free flowing dialogue and discussion, with less emphasis on structure and more on stories, experiences and opinions. Both though need to be capable of being analysed and reported on. With eConsult that is no problem!

The power of eConsult lies in its unique combination of consultation, market research, deliberation and interactive online community functionality and processes.

Key features:

Control

With eConsult you are in complete control of structure, content, stakeholder communication and reporting.

Creating response methods

Of course it is just point and click to create topic/issue descriptions, prompts to questions, textual response areas or the actual closed/multiple choice questions themselves.
Equally easy is how you feed policy document content to the participant. This is vitally important in terms of meaningful response.

Meaningful communication, reporting and analysis

You can describe the various stages of the consultation process. You can publish results, making them available to participants in a meaningful and/or unattributable way. You can make it clear that these views will inform the debate or consultation.

Reporting is real-time

The reports in eConsult mean that you can see what's happening as the consultation unfolds. You know exactly who is responding to what; you know who is participating. You can identify active participants and you can convert registrants to participants or identify sections of the consultation which are not getting attention. You can encourage response through targeted messages, communicating with participants to encourage further response using our internal individual or bulk emailing system. You have real time access to response statistics and, of course, access to actual submissions. You can see responses by topic or question, by participants or by group or profile.

Document management

You can easily upload documents from an admin interface, automatically alerting registrants when this is done.