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Here’s our suggested way forward.  

Below are links to a demo site and to some client sites. This is the user perspective, so it is simple. Of course we have different versions of eConsult depending on your needs. If you have a look you will get a feel for what is possible. The key is to think about your content and aims and to structure what you say and what you expect people to do.

More than meets the eye

Now the examples you see there are all built around a survey and that is fine. Of course there is also much more scope for explaining what issues are about – either in summary form or in attached documents or in the Knowledge Bank tool or the introductory pages before the actual questionnaire starts - see features and purposes section for more on this. In practice it means putting the right information in context in the right place, making that clear, and enabling a response. That response may be in the form of a questionnaire or it might be a discussion forum. One can support the other, of course.


Most consultations are in stages, almost like campaigns. That's a good comparison because eConsult allows you to create staged engagement processes and link them and easily let your participants know that is the case! So you might have a questionaire, then a forum, then inform them about a meeting. You may then publish preliminary results and have a dialogue on that. Next stages may be more questions based on a refined policy document. And so on. All the time keeping participants informed.