Groups and Panels
These are online communities

Easily create special interest groups

Groups can be experts, or citizens, or stakeholders. The can be consulted by you or speak to each other, sharing ideas, experience and knowledge, You will benefit from such emphasis on dialogue which will inform your subsequent decisions.To learn more about ePanels in the public sector have a look at AskBristol in our Customer section.

Customer ePanels

Of course an ePanel can (and should) consist of customers. Understanding and staying close to your customers is vital. With eConsult that is simply and purposefully done and all the tools in the eConsult box can apply. Instead of researching customers have conversations with them about needs, preferences and priorites. Learn form their experience. Explore opportunities, engage ... consult !

This approach builds relationships; makes people feel more valued; delivers better inputs. It also demonstrates superb confidence on your part and that trust will be appreciated and reciprocated. Once again better decisions, better outcomes follow when you seriously listen to those who want to hear from most!