and very rewarding and successful |
| Here’s a top level summary |
Stakeholder database and registration system:
Enables the creation of a consultee or stakeholder database enabling targeting and selection by profile, by interest, by classification, build trust and relationships. Participant registration system and automated alerts by email and SMS texting; password provision, logins, auto-responder and email management; also enabling analysis by profiles, thus augmenting cross tab analysis within specific surveys. |
| Multi level, internal contacts and strategic partners |
| eConsult is designed with partners in mind, in that username and password access can be granted to strategic partners. They can input potential consultations and have access to all functionality as required, in their branding if they are an external partner. It is much easier to avoid duplication and consultation fatigue. Sharing intentions with strategic partners through alerts or discussions or accessing past consultations and their target audiences or methods – all can significantly reduce over targeting, duplication, frustration and cost. |
| Content Management |
| From a simple admin interface all point and click you have complete control over content, process and context. You present information, explain what response you wish, tell people what’s happening when and where. You make participants part of the decision-influencing process. |
| Process pages and Knowledge bank |
| This is about setting the context for a given consultation, explaining in more detail the what, why and how of the consultation. Keeping people easily in the picture avoids any confusion. Such transparency is appreciated. Of course with simple surveys you may not have to deploy such introductory pages. |
| Groups and “Invitation only” consultation |
| You can create or import groups – a citizens’ panel, customers, suppliers – and undertake specific activity automatically generating passwords. You can build and manage an ePanel of experts, or businesses or people with special needs. |
| Employee consultation |
| eConsult makes it easy to engage with all employees or groups. The same principles and processes apply as with any stake-holding group and it might be argued, that staff are the biggest of all stakeholders! So you can have all the capability of eConsult at your disposal for employee consultation (Of course as you know, you are legally obliged to consult with employees or employee representatives on ever day issues as health and safety and occupational pensions). |
| Bi or tri (or more) lingual |
| At a mouse click, eConsult converts to other languages. Ideal where more than one language is spoken within a country. |
| Branding |
| From admin, you can control branding, upload top and bottom bars etc, creating a seamless “look and feel” to be easily aligned and integrated with your site. |
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Consultee Process